Why Should Your Business Create A Buyer Persona?
Posted on 15th August 2024
Are you running a business and are thinking about taking it online? If so, you need to have a think about who your ideal buyer is.
To do this, you need to create a Buyer Persona, which will aid you with the creation of your marketing strategy.
Here’s all you need to know about Buyer Personas and why your business should consider creating one.
Personalisation
Did you know that 96% of marketers have said the offering a personalised experience increases the likelihood of buyers becoming repeat customers? 94% have also said that offering a personalised service has increased sales. Think about some of your favourite businesses – the likelihood is they cater their marketing towards you in emails or ads, to give you updates and suggestions based on similar products that you’ve purchased before.
So, what does this have to do with a buyer persona? Well, it’s all about knowing your target audience on a deeper level. It’s all well and good knowing the basics, but that personalisation requires you to really get to know your buyer so you can specifically target your campaigns or ads to them, instead of sending out general emails or ads that don’t capture their attention as instantly.
Optimise Your Lead Generation Content
When you’ve created your ideal buyer, you can optimise your lead generation campaigns to maximise your acquisition of customers and reach your audience the most frequently. Buyer personas provide a clear understanding of your audience’s demographics, behaviours, goals, and challenges so you can create highly targeted marketing messages that attract more qualified leads. Your content can be tailored to meet specific needs, increasing your chances at conversion, whilst you allocate your budget more effectively into the styles of content that is performing the best for you.
Product Development
Researching your target buyer and knowing everything down to things such as income, their pain points and location will help you with the process of developing products and innovate the creation process. When you can design your products and improve them based off of your audience’s information, you can change your marketing as you go to reflect new product updates that provide a solution to your audience’s pain points.
Tailor Your Messaging
Having a buyer persona that you and your team are all aware of will help you with tailoring your content, messages, products, and services directly to their needs and problems, which is where all of what we’ve already discussed plays a part, especially personalisation. When your audience feel like they’re being spoken to directly, they’re more likely to take notice of what you have to say and what you can offer them.
How To Create A Buyer Persona In 5 Simple Steps
You’re now aware of why buyer personas are a great choice for a business just like yours - so now it comes to creating one. Here’s how you can make your very own buyer persona in 5 simple steps.
Get Information About Your Audience
You can look at the following….
• Demographic info (age, gender, education, location)
• Customer Behaviour
• Lifestyle information and Interests
• Pain Points
• Information about their Job
• Income
This will help with finding new customers, and getting your campaigns aligned with all of the information you’ve found out about them. If you already have customers, start with what you already know about them and further get to know more by sending out surveys or simply reply to their comments and messages to get conversations started. If you need further ideas, take a look at your competition and use social listening to understand exactly who it is you want to reach with your marketing.
Analyse Information
When you have collected all of this data and information, start looking for patterns and common information that comes up. This will then help you begin to form the solid foundation of a buyer persona, as you’ll be able to use the most frequent data to get a picture of the type of person who would be interested in buying from you.
Build Your Persona
You can now build your audience persona – you can do this by breaking it down into different sections to make it easier for you and your team to understand by categorising certain aspects you’ve discovered about the person you aim to target. Make sure you note everything down so it can be easily accessed when it comes to the next steps.
Craft Your Communication Strategy
Now you have an idea of who you want to talk to – how are you going to talk to them? What brand voice do they want? What style of content and wording draws them in, and what should you avoid? Work on the things they may like about your brand, and things they might not, and make sure everyone knows exactly how to respond to your audience without jeopardising your brand image or reputation, or making your team seem unorganised if they go for different brand voices when dealing with customers.
Create Your Marketing Strategy
Your marketing strategy has to be tailored to your buyer – which will help with everything from your website updates or creation to your content and style and communication. How will you market? What platforms? What graphics will you use? Are you going to use a mixture of styles? How will you bring in engagement? Are you using paid or organic methods? Consider all of these by always relating back to your buyer persona.
Buyer Personas are a great way to get your business out in front of people and becoming a success in your industry. Begin creating your buyer persona today and discover the power of targeting!